Senior Blood Donor Technician - Mobile Blood Drives
- Requisition #: 177690
- Department: Lab Medicine TS and Donor
- Location: Houston, TX
- Posted Date: 12/4/2025
The Donor Operations team at MD Anderson plays a critical role in supporting lifesaving transfusion services for patients across the institution. Our team collects high-quality blood products through both onsite operations and extensive mobile blood drives across the Greater Houston area. Each donation directly supports cancer patients undergoing complex treatments, making Donor Operations an essential part of MD Anderson's mission to eliminate cancer. The work environment is fast-paced, service-oriented, and rooted in precision, regulatory compliance, and compassionate donor care.
As a Senior Blood Donor Technician, you will help lead mobile and onsite collection activities, ensuring all donor interactions, collection procedures, and documentation align with strict safety, quality, and regulatory standards. This role is ideal for an experienced donor technician who excels in customer service, problem-solving, and mentorship. You will support the development and training of staff, model MD Anderson's Go Be Positive customer service principles, ensure an exceptional donor experience, and contribute to continuous improvement initiatives that enhance donor engagement and operational efficiency.
MD Anderson proudly offers a comprehensive benefits package, including paid medical benefits, PTO, retirement plans, and more, providing the stability and support you need to grow your career in donor operations while contributing to meaningful, mission-driven work every day.
**The hours for this position require availability from the early morning until later in the evenings as this position is based around mobile blood drives. The ideal candidate will have mobile blood drive experience**
JOB SPECIFIC COMPETENCIES
Performs all Donor Operations Processes according to Standard Operating Procedure (SOP)
· Remains knowledgeable of all policies, procedures and protocols.
· Reports any requested donor results, reactions, and adverse events according to SOP.
· Ensure quality control data is accurate, complete, and documented accordingly.
· Adheres to all safety and regulatory guidelines.
Manages all customer service interactions with diplomacy, actively facilitating
resolutions to problems and addressing the needs of clients both internal and external.
· Embraces the roles and responsibilities of the Go Be Positive Customer Service Program.
· Ensures all encounters, verbal, written and silent (body language), with internal and external customers are professional and respectful.
Participates in the development and training of procedures, policies and tools to enhance donor environment functioning while ensuring a positive experience for all involved.
· Utilizes the ten-foot rule greeting everyone in a professional and respectful manner.
· Provides feedback when deficiencies or discrepancies in process performance are observed while supporting the training of others.
· Offers recommendations using the change control tool for process improvement.
· Ensures individual competency requirements are maintained including required licensures and continuing education.
Other duties as assigned
EDUCATION
Required: High School Diploma or Equivalent
WORK EXPERIENCE
Required: 3 years Phlebotomy experience in a clinical laboratory or blood center.
LICENSES AND CERTIFICATIONS
Required: Class A, B or C valid Texas driver's license depending on the type and weight of vehicle to be operated and number of passengers to be carried and good driving record as verified with the Texas Department of Transportation within 90 days upon hire
Preferred: Cardiopulmonary Resuscitation (CPR) & CPT - Phlebotomy Technician Certification American Society of Clinical Pathologist Board of Registry (BOR) or by the American Certification Agency (ACA) or by the National Center for Competency Testing (NCCT) or DPT-ASCP - Donor Phlebotomy Technician Donor Phlebotomy certification from the American Society of Clinical Pathologist Board of Registry (BOR)
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
#LI-Onsite
As a Senior Blood Donor Technician, you will help lead mobile and onsite collection activities, ensuring all donor interactions, collection procedures, and documentation align with strict safety, quality, and regulatory standards. This role is ideal for an experienced donor technician who excels in customer service, problem-solving, and mentorship. You will support the development and training of staff, model MD Anderson's Go Be Positive customer service principles, ensure an exceptional donor experience, and contribute to continuous improvement initiatives that enhance donor engagement and operational efficiency.
MD Anderson proudly offers a comprehensive benefits package, including paid medical benefits, PTO, retirement plans, and more, providing the stability and support you need to grow your career in donor operations while contributing to meaningful, mission-driven work every day.
**The hours for this position require availability from the early morning until later in the evenings as this position is based around mobile blood drives. The ideal candidate will have mobile blood drive experience**
JOB SPECIFIC COMPETENCIES
Performs all Donor Operations Processes according to Standard Operating Procedure (SOP)
· Remains knowledgeable of all policies, procedures and protocols.
· Reports any requested donor results, reactions, and adverse events according to SOP.
· Ensure quality control data is accurate, complete, and documented accordingly.
· Adheres to all safety and regulatory guidelines.
Manages all customer service interactions with diplomacy, actively facilitating
resolutions to problems and addressing the needs of clients both internal and external.
· Embraces the roles and responsibilities of the Go Be Positive Customer Service Program.
· Ensures all encounters, verbal, written and silent (body language), with internal and external customers are professional and respectful.
Participates in the development and training of procedures, policies and tools to enhance donor environment functioning while ensuring a positive experience for all involved.
· Utilizes the ten-foot rule greeting everyone in a professional and respectful manner.
· Provides feedback when deficiencies or discrepancies in process performance are observed while supporting the training of others.
· Offers recommendations using the change control tool for process improvement.
· Ensures individual competency requirements are maintained including required licensures and continuing education.
Other duties as assigned
EDUCATION
Required: High School Diploma or Equivalent
WORK EXPERIENCE
Required: 3 years Phlebotomy experience in a clinical laboratory or blood center.
LICENSES AND CERTIFICATIONS
Required: Class A, B or C valid Texas driver's license depending on the type and weight of vehicle to be operated and number of passengers to be carried and good driving record as verified with the Texas Department of Transportation within 90 days upon hire
Preferred: Cardiopulmonary Resuscitation (CPR) & CPT - Phlebotomy Technician Certification American Society of Clinical Pathologist Board of Registry (BOR) or by the American Certification Agency (ACA) or by the National Center for Competency Testing (NCCT) or DPT-ASCP - Donor Phlebotomy Technician Donor Phlebotomy certification from the American Society of Clinical Pathologist Board of Registry (BOR)
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
- Requisition ID: 177690
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Days
- Minimum Salary: US Dollar (USD) 43,000
- Midpoint Salary: US Dollar (USD) 54,000
- Maximum Salary : US Dollar (USD) 65,000
- FLSA: non-exempt and eligible for overtime pay
- Fund Type: Hard
- Work Location: Onsite
- Pivotal Position: No
- Referral Bonus Available?: No
- Relocation Assistance Available?: No
#LI-Onsite
