Supervisor, Police Telecommunication

The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.

The primary purpose of the Supervisor, Police Telecommunications position is to provide supervision, guidance and training to police telecommunicators. Impacts the effectiveness of public safety through radio communications, telephone communications, teletype and automated data systems and monitoring of security alarm systems and closed circuit television systems within the Police Communications Center (PCC).


Leadership and Administration Supervises, assigns, trains and evaluates employees in the performance of public safety telecommunications and takes quick decisive actions involving escalating situations. Provides guidance in interpreting and enforcing operational policies and procedures and uses appropriate authority regarding actions. Evaluates, writes, and updates emergency and standard operating procedures. Schedules and assigns respective shift personnel; maintains adequate staffing levels.

Emergency Policies and Procedures Verifies and executes institutional emergency plan and initiates and follows through with emergency notification system. Participates in the Incident Command System (ICS) in coordination with field operations and the Emergency Operation Centers of the University of Texas.

Equipment , Quality Assurance, and Reports Inspects and monitors the overall performance of radio and telephone communications, closed circuit television, automated data systems, and alarms. Forwards concerns through channels to the appropriate authority. Ensures compliance with CJIS, Clery, CALEA, and other applicable State and Federal regulations. Prepares daily and monthly reports. Performs monthly quality assurance checks.

Oher Duties as Assigned Other duties to include, but not limited to, emergency recall and/or may be required to remain onsite or work extended hours during man-made or natural disasters and unusual occurrences on campus. Local or long distance travel may be required for training or other business purposes occasionally. May be required to work rotating shift assignments on day, evening, and nights with varying days off and on holidays. Subject to emergency recall during man-made or natural disasters and unusual occurrences on campus.

Education Required: Associates degree from an accredited college or university with major course work in Criminal Justice, Police Science, Public Safety Communications, business administration, or closely related field.

Experience Required: Five years of experience in public safety telecommunications. May substitute required education degree with additional years of equivalent experience on a one to one basis.

Must pass pre-employment skills test as required and administered by Human Resources. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

Additional Information
  • Requisition ID: 168712
  • Employment Status: Full-Time
  • Employee Status: Regular
  • Work Week: Varied
  • Minimum Salary: US Dollar (USD) 58,000
  • Midpoint Salary: US Dollar (USD) 72,500
  • Maximum Salary : US Dollar (USD) 87,000
  • FLSA: non-exempt and eligible for overtime pay
  • Fund Type: Hard
  • Work Location: Onsite
  • Pivotal Position: No
  • Referral Bonus Available?: No
  • Relocation Assistance Available?: No
  • Science Jobs: No