Police Telecommunicator

The Police Telecommunicator in the University of Texas Police Department at Houston will answer non-emergency and administrative telephone lines, enter information into a Computer Aided Dispatch (CAD) system, and process non-emergency and routine requests for police, security, and technical support services. The Police Telecommunicator will also monitor closed circuit television (CCTV) during special events and for security related activities, and perform multiple tasks concurrently, while working in a fast paced environment and maintaining a professional and positive demeanor.

KEY FUNCTIONS

Phone Calls

  • Answers non-emergency telephone calls for police, security, and technical support events and services.

  • Enters information concerning calls for technical support and security related patrol activity into a Computer Aided Dispatch (CAD) system to be forwarded to the appropriate police dispatch station for assignment.

  • Forwards calls received in the Police Communications Center to the appropriate office of the UTPD.

Monitoring CCTV

  • Monitors CCTV for situations indicating a need for a law enforcement or security response, and forwards the information to the appropriate police dispatch station to initiate a proper response.

Police Communication Documentation

  • Composes and distributes shift and found property logs, and performs other police communication center paperwork.

Other Duties as Assigned

Including, but not limited to:

  • Emergency recall and/or may be required to remain onsite or work extended hours during man-made or natural disasters and unusual occurrences on campus.

  • Local or long distance travel may be required for training or other business purposes occasionally.

  • May be required to work rotating shift assignments on day, evening, and nights with varying days off and on holidays.

QUALIFICATIONS


Education

Required: High school diploma or equivalent.


Experience

Required: One year of relevant work experience.


Skills Assessment

Required:

  • Must pass pre-employment skills test as required and administered by Human Resources.
  • Must Successfully complete the Public Safety Telecommunication (PST) Test obtained from the International Personnel Management Association and administered by the Police Department.



It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
  • Requisition ID: 128725
  • Employment Status: Full-Time
  • Employee Status: Regular
  • FLSA: non-exempt, eligible for overtime, and is subject to the provisions of the Fair Labor Standards Act (FLSA)
  • Work Week: Varied
  • Fund Type: Hard
  • Pivotal Position: No
  • Minimum Salary: US Dollar (USD) 31,200
  • Midpoint Salary: US Dollar (USD) 39,000
  • Maximum Salary : US Dollar (USD) 46,800