Principal Application Systems Analyst (DICOM)
- Requisition #: 172367
- Location: Houston, TX
- Posted Date: 1/8/2025
The Principal Application Systems Analyst primary responsibility is to utilize acquired knowledge to assure Information Services provides support and resources to meet the needs of the Enterprise Imaging Platform. The analyst serves as a point of contact/liaison between the clinical divisions and various Information Services groups as assigned. Other responsibilities include but are not limited to providing technical production support to ensure optimum system performance and resolution of technical issues that impact the utilization of applications/systems throughout the institution.
Business analysis and support for multiple software applications Provides process analysis, including technical feasibility studies, functional requirements analysis and review, detail design reviews, process workflows, and clinical assessments.
- Provides consultation services to the end user community to observe current workflows, analyze business processes and suggest / implement system solutions.
- Initiates and leads sessions with multiple user groups to perform the following activities: database building, data collection, cataloging of gathered information and documentation of the agreed upon functionality specification.
- Assists in developing strategies (e.g. use of emerging technologies), policies (e.g. HIPAA compliance), procedures (e.g. change management, disaster recovery, backup, security) and standards (e.g. quality assurance, application development, production support, testing).
- Seeks input from other MDACC technical resources and/or vendor input to resolve application issues when appropriate.
- Develops expertise in the applications used in the supported departments. Becomes knowledgeable regarding the departmental work processes and the overall IS environment in the department. Uses this knowledge to ensure that systems operation contributes to optimization of work processes and patient care.
- Creates and maintains thorough electronic documentation regarding software applications and technical environment.
- Develops and enforces system standards to comply with governmental regulations and institutional Policies and Procedures.
- Recognizes the nature of system issues that arise and notifies the appropriate IS organization as needed. Facilitates priority response from the various IS organizations to resolve issues that result in downtime for end-users who are involved in direct patient care or other mission-critical activities.
- Participates in troubleshooting of desktop, hardware, and network issues by providing critical information about the system issues at hand, as well as information about the applications and IT environment in the supported departments.
- Supports desktop, hardware, and network upgrades performed by other IS organizations by providing information about the applications and IT environment in the supported departments.
- Coordinates and participates in the development of plans for contingency, back out, and recovery, as well as conversions/cut-overs.
- Provides end user application support during the hours of operation of each department (may be 24 x 7)
- Responds to support calls in a timely manner, providing priority response to support calls from users who are involved in direct patient care or other mission-critical activities.
- Supports end-users by answering their questions, assisting them in using the applications appropriately, and troubleshooting application issues that they report.
- Learns and understands customers' business needs.
- Uses knowledge of the applications to leverage its functionality to support customer needs.
- Performs service requests/database changes and assigned work accurately and efficiently.
- Maintains/builds system and reference files following established procedures.
- Performs other duties and special projects as assigned by the manager.
Participation and leadership in systems implementation
- Leverages knowledge of current technical environment in all project activities.
- Provides input into or may lead the development of milestones, deliverables, project plans and timelines to assure that technical tasks/aspects are addressed.
- Analyzes system technical requirements and provides appropriate input to the development or selection of solutions, taking into consideration project constraints.
- Evaluates the business and technical implications of the application of technology to the current and future business environment. Provides this input to the project team and customer.
- Documents hardware and software architecture.
- Develops and maintains the technical skills necessary for system configuration and system administration activities. Assists team members in developing configuration skills, as needed.
- Participates in identification, troubleshooting, and resolution of application and/or implementation issues. Ensures follow-through on reported problems to final resolution.
- Ensures that system technical design is consistent with institutional and regulatory standards.
- Ensures that security access design complies with institutional and regulatory standards.
- Participates in the preparation and execution of test plans and test scripts, including reiterations as necessary. Ensures that results are documented, and feedback is provided to responsible parties. Ensures that the application is adequately tested, and all high priority issues are resolved or worked around in a satisfactory manner before the system begins production operations.
- Coordinates/participates in the development of backup, disaster recovery, business continuity, security, and administration and redundancy strategies.
- Defines and documents system technical requirements.
- Coordinates or assists in the coordination of services from other IT departments to successfully produce project deliverables.
Functional and Technical Leadership
Ensures Information Services support in activities related to the assessment, acquisition, development, implementation and support of solutions and resources needed.
Maintain Strong Relationship with Customer
Cultivates and manages strong, positive customer relationships with the Division of Diagnostic Imaging, developing a working knowledge of the operational and clinical activities of assigned Division/Department and how those processes are supported/affected by information technology.
Other duties as assigned
Education Required: Bachelor's degree.
Experience Required: Seven years of progressive software systems implementation and support, business systems process analysis and design, domain, or Epic software, to include two years lead/supervisory experience. May substitute require education degree with additional years of equivalent experience on a one to one basis.
Preferred Experience:
DICOM Data migration experience
PACS workflow experience
Working experience in requirements gathering and workflow analysis for applications maintenance and support in a clinical environment.
Understanding of the business operations of client server applications.
Working knowledge of supporting interfaces client server applications
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
#LI-Hybrid
Business analysis and support for multiple software applications Provides process analysis, including technical feasibility studies, functional requirements analysis and review, detail design reviews, process workflows, and clinical assessments.
- Provides consultation services to the end user community to observe current workflows, analyze business processes and suggest / implement system solutions.
- Initiates and leads sessions with multiple user groups to perform the following activities: database building, data collection, cataloging of gathered information and documentation of the agreed upon functionality specification.
- Assists in developing strategies (e.g. use of emerging technologies), policies (e.g. HIPAA compliance), procedures (e.g. change management, disaster recovery, backup, security) and standards (e.g. quality assurance, application development, production support, testing).
- Seeks input from other MDACC technical resources and/or vendor input to resolve application issues when appropriate.
- Develops expertise in the applications used in the supported departments. Becomes knowledgeable regarding the departmental work processes and the overall IS environment in the department. Uses this knowledge to ensure that systems operation contributes to optimization of work processes and patient care.
- Creates and maintains thorough electronic documentation regarding software applications and technical environment.
- Develops and enforces system standards to comply with governmental regulations and institutional Policies and Procedures.
- Recognizes the nature of system issues that arise and notifies the appropriate IS organization as needed. Facilitates priority response from the various IS organizations to resolve issues that result in downtime for end-users who are involved in direct patient care or other mission-critical activities.
- Participates in troubleshooting of desktop, hardware, and network issues by providing critical information about the system issues at hand, as well as information about the applications and IT environment in the supported departments.
- Supports desktop, hardware, and network upgrades performed by other IS organizations by providing information about the applications and IT environment in the supported departments.
- Coordinates and participates in the development of plans for contingency, back out, and recovery, as well as conversions/cut-overs.
- Provides end user application support during the hours of operation of each department (may be 24 x 7)
- Responds to support calls in a timely manner, providing priority response to support calls from users who are involved in direct patient care or other mission-critical activities.
- Supports end-users by answering their questions, assisting them in using the applications appropriately, and troubleshooting application issues that they report.
- Learns and understands customers' business needs.
- Uses knowledge of the applications to leverage its functionality to support customer needs.
- Performs service requests/database changes and assigned work accurately and efficiently.
- Maintains/builds system and reference files following established procedures.
- Performs other duties and special projects as assigned by the manager.
Participation and leadership in systems implementation
- Leverages knowledge of current technical environment in all project activities.
- Provides input into or may lead the development of milestones, deliverables, project plans and timelines to assure that technical tasks/aspects are addressed.
- Analyzes system technical requirements and provides appropriate input to the development or selection of solutions, taking into consideration project constraints.
- Evaluates the business and technical implications of the application of technology to the current and future business environment. Provides this input to the project team and customer.
- Documents hardware and software architecture.
- Develops and maintains the technical skills necessary for system configuration and system administration activities. Assists team members in developing configuration skills, as needed.
- Participates in identification, troubleshooting, and resolution of application and/or implementation issues. Ensures follow-through on reported problems to final resolution.
- Ensures that system technical design is consistent with institutional and regulatory standards.
- Ensures that security access design complies with institutional and regulatory standards.
- Participates in the preparation and execution of test plans and test scripts, including reiterations as necessary. Ensures that results are documented, and feedback is provided to responsible parties. Ensures that the application is adequately tested, and all high priority issues are resolved or worked around in a satisfactory manner before the system begins production operations.
- Coordinates/participates in the development of backup, disaster recovery, business continuity, security, and administration and redundancy strategies.
- Defines and documents system technical requirements.
- Coordinates or assists in the coordination of services from other IT departments to successfully produce project deliverables.
Functional and Technical Leadership
Ensures Information Services support in activities related to the assessment, acquisition, development, implementation and support of solutions and resources needed.
Maintain Strong Relationship with Customer
Cultivates and manages strong, positive customer relationships with the Division of Diagnostic Imaging, developing a working knowledge of the operational and clinical activities of assigned Division/Department and how those processes are supported/affected by information technology.
Other duties as assigned
Education Required: Bachelor's degree.
Experience Required: Seven years of progressive software systems implementation and support, business systems process analysis and design, domain, or Epic software, to include two years lead/supervisory experience. May substitute require education degree with additional years of equivalent experience on a one to one basis.
Preferred Experience:
DICOM Data migration experience
PACS workflow experience
Working experience in requirements gathering and workflow analysis for applications maintenance and support in a clinical environment.
Understanding of the business operations of client server applications.
Working knowledge of supporting interfaces client server applications
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
- Requisition ID: 172367
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Days
- Minimum Salary: US Dollar (USD) 119,500
- Midpoint Salary: US Dollar (USD) 149,500
- Maximum Salary : US Dollar (USD) 179,500
- FLSA: exempt and not eligible for overtime pay
- Fund Type: Hard
- Work Location: Hybrid Onsite/Remote
- Pivotal Position: No
- Referral Bonus Available?: Yes
- Relocation Assistance Available?: Yes
- Science Jobs: No
#LI-Hybrid
