Healthcare Systems Engineer - Office of Performance Improvement
- Requisition #: 173485
- Department: Ofc Performance Improvement
- Location: Houston, TX
- Posted Date: 3/12/2025
The primary purpose of the Healthcare Systems Engineer position is to lead and facilitate process improvement teams using the appropriate improvement strategy, such as Lean, Six Sigma, and PDCA, and provide quality engineering expertise to the organization. The Healthcare Systems Engineer provides expertise in operations research applications, facilities design and layout, ergonomics and human factors applications, failure mode and effect analysis, systems simulation, forecasting models, and work measurement techniques. The Healthcare Systems Engineer observes and documents opportunities for process improvement, uses quantitative and qualitative improvement tools to identify possible issues, and applies quality control fundamentals such as statistical process control and experimental design to understand and improve processes. The Healthcare Systems Engineer also delivers training and education to the organization in Lean and Six Sigma methodologies.
Key Functions
Technical Expertise
· Provide the institution with quality and systems engineering expertise including:
§ Simulation and queuing theory applications for optimizing flow and utilization
§ Linear programming for optimizing processes
§ Facility design and layout
§ Lean methodology and tools
§ Ergonomics and human factors recommendations including mistake-proofing
§ Statistical process control (SPC)
§ Experimental design
§ Failure Mode and Effects Analysis (FMEA)
§ Work measurement for time and motion analysis
§ Quality tools such as frequency distributions, basic statistics, cause-and-effect diagrams, Pareto charts, process flow charts, and scatter diagrams
Project Management
· Lead and facilitate multidisciplinary teams to increase utilization, reduce costs, improve patient satisfaction, and produce favorable patient outcomes.
· Apply appropriate improvement strategies such as Lean, Six Sigma (DMAIC), PDCA, and Root Cause Analysis.
· Track, monitor, and report project progression using appropriate project management tools and software.
§ Develop project milestones and detailed workplans to ensure project success
· Contract with clients to ensure a mutual understanding of intended outcomes and roles.
§ Work with multidisciplinary stakeholders to define current state processes
§ Collaborate with these stakeholders to develop future state
§ Design and execute on improvement plans
· Develop performance metrics, standards and methods to establish improvement success
§ Ensure metrics are reachable, practical and, when needed, approved by organizational leadership
· Facilitate the collection of metric data from workflows and projects by utilizing sound methodology
§ Develop data collection plans in collaboration with project stakeholders
§ Analyze data using appropriate statistical and qualitative methods
· Escalate high-risk issues and trends to appropriate party for resolution
· Develop plan for monitoring performance and ensure sustainability
· Lead risk assessments with key stakeholders and identify potential hazards with implementation. Develop mitigation strategies to ensure patient and staff safety
Training and Change Management
· Provide educational content and delivery of training in basic, intermediary, and advanced quality tools and strategies such as Lean and Six Sigma.
· Assess client training needs and provide as appropriate.
· Participate in the achievement of organizational directed department objectives.
· Act as a change agent for the organization and ensure that process improvement activity is being communicated, understood, and supported.
· Maintain professional development by expanding knowledge base of methodologies and techniques.
Bachelor's degree in Industrial Engineering or related field' One year of quality engineering or related experience' With preferred degree, no experience required' It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
#LI-Hybrid
Key Functions
Technical Expertise
· Provide the institution with quality and systems engineering expertise including:
§ Simulation and queuing theory applications for optimizing flow and utilization
§ Linear programming for optimizing processes
§ Facility design and layout
§ Lean methodology and tools
§ Ergonomics and human factors recommendations including mistake-proofing
§ Statistical process control (SPC)
§ Experimental design
§ Failure Mode and Effects Analysis (FMEA)
§ Work measurement for time and motion analysis
§ Quality tools such as frequency distributions, basic statistics, cause-and-effect diagrams, Pareto charts, process flow charts, and scatter diagrams
Project Management
· Lead and facilitate multidisciplinary teams to increase utilization, reduce costs, improve patient satisfaction, and produce favorable patient outcomes.
· Apply appropriate improvement strategies such as Lean, Six Sigma (DMAIC), PDCA, and Root Cause Analysis.
· Track, monitor, and report project progression using appropriate project management tools and software.
§ Develop project milestones and detailed workplans to ensure project success
· Contract with clients to ensure a mutual understanding of intended outcomes and roles.
§ Work with multidisciplinary stakeholders to define current state processes
§ Collaborate with these stakeholders to develop future state
§ Design and execute on improvement plans
· Develop performance metrics, standards and methods to establish improvement success
§ Ensure metrics are reachable, practical and, when needed, approved by organizational leadership
· Facilitate the collection of metric data from workflows and projects by utilizing sound methodology
§ Develop data collection plans in collaboration with project stakeholders
§ Analyze data using appropriate statistical and qualitative methods
· Escalate high-risk issues and trends to appropriate party for resolution
· Develop plan for monitoring performance and ensure sustainability
· Lead risk assessments with key stakeholders and identify potential hazards with implementation. Develop mitigation strategies to ensure patient and staff safety
Training and Change Management
· Provide educational content and delivery of training in basic, intermediary, and advanced quality tools and strategies such as Lean and Six Sigma.
· Assess client training needs and provide as appropriate.
· Participate in the achievement of organizational directed department objectives.
· Act as a change agent for the organization and ensure that process improvement activity is being communicated, understood, and supported.
· Maintain professional development by expanding knowledge base of methodologies and techniques.
Bachelor's degree in Industrial Engineering or related field' One year of quality engineering or related experience' With preferred degree, no experience required' It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
- Requisition ID: 173485
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Days
- Minimum Salary: US Dollar (USD) 85,000
- Midpoint Salary: US Dollar (USD) 106,500
- Maximum Salary : US Dollar (USD) 128,000
- FLSA: exempt and not eligible for overtime pay
- Fund Type: Hard
- Work Location: Hybrid Onsite/Remote
- Pivotal Position: Yes
- Referral Bonus Available?: Yes
- Relocation Assistance Available?: Yes
- Science Jobs: No
#LI-Hybrid
